Get help abroad from the Malaga Consulate

The British Embassy
The British Embassy

What happens when your holiday goes wrong? You lose your passport, you fall ill or get arrested, you’re alone in a foreign country which can be frightening but do not fret, help is at hand!

The British Embassy in Spain deals with a wide range of political, commercial, security and economic questions of interest to the UK and Spain and can also offer help to individuals.

The embassy in Malaga can offer help with many issues including:

  • issuing  replacement passports
  • providing information about  transferring  funds
  • providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • helping people with mental illness
  • providing details of local lawyers, interpreters and doctors and funeral directors
  • doing all we properly can to contact you within 24 hours of being told that you have been detained
  • offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
  • contacting family or friends for you if you want
  • making special arrangements in cases of terrorism, civil disturbances or natural disasters.

Under UK law the embassy is able to charge for some services.
They are not, however, a fix-all agency. There are many things they cannot do which include:

  • getting you out of prison, preventing the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
  • get you better treatment in hospital or prison than is given to local people
  • pay  any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf.
Conulate Contact Details

British Consul: Steve Jones
British Vice Consul: Rosslyn Crotty

Calle Mauricio Moro Pareto, 2
Edificio Eurocom
29006 Malaga

Postal address:
Apto. de Correos 360
29080 Malaga

Tel: 902 109 356
Tel: (+34) 91 334 2194 (alternative number)
Fax: (+34) 95 235 9211


Opening hours
The consulate is open to visitors Monday to Friday from 08.30 to 13.30, excluding public holidays.

For more information visit